Privacy Policy

1. Who We Are

Xaxoza Hohahe is an educational platform based in Cincinnati, Ohio, United States. Our mailing address is 920 Race St # 2A, Cincinnati, OH. We operate the website xaxoza-hohahe.info and provide educational video content about home fermentation techniques including kombucha brewing, kimchi preparation, kefir making and vegetable lacto-fermentation.

We are the data controller for personal information collected through this website. Questions about this policy may be directed to [email protected] or by calling +1 513-381-6222.

2. Information We Collect

We collect information in two primary ways: information you provide directly to us, and information collected automatically when you use our website.

2.1 Information You Provide

When you complete a contact form on our website, we collect the email address you provide and any message content you submit. If you voluntarily include your name, we collect that as well. We also collect email addresses submitted through our newsletter sign-up form.

2.2 Automatically Collected Information

When you visit our website, we and our service providers may automatically collect certain technical information, including your IP address, browser type and version, device type, operating system, pages visited on our site, time and date of visits, referring URLs and general geographic location derived from IP address. This information is used for website analytics and security purposes and does not identify you personally on its own.

2.3 Cookies

We use cookies and similar tracking technologies as described in our separate Cookie Policy available at xaxoza-hohahe.info/cookies.html. You can manage your cookie preferences at any time through the cookie preference link on our website.

3. How We Use Information

We use the information we collect for the following purposes:

• To respond to enquiries and messages submitted through our contact form
• To send educational newsletters and platform updates to subscribers who have opted in
• To maintain and improve the technical performance of the website
• To understand how visitors use our site through aggregate analytics data
• To comply with applicable legal obligations
• To protect the security and integrity of our website and services

We do not use your information for automated decision-making or profiling in any way that produces legal or similarly significant effects on you.

4. Legal Basis for Processing

Under applicable US law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable state privacy laws, we process personal information based on the following grounds:

• Consent: For newsletter subscriptions and optional cookie categories, we rely on your affirmative consent.
• Legitimate interests: For website security, fraud prevention and analytics, we rely on our legitimate business interests, provided these are not overridden by your interests or rights.
• Legal obligation: Where processing is necessary to comply with applicable law.
• Contractual performance: Where processing is necessary to respond to your requests or provide services you have requested.

5. Sharing of Information

We do not sell your personal information to third parties. We do not share your personal information with third parties for their own marketing purposes. We may share information in the following limited circumstances:

Service Providers: We may engage trusted third-party service providers who assist us in operating our website, conducting our business or serving our users, subject to confidentiality agreements. These providers are authorized to use your information only as necessary to provide services to us.

Legal Requirements: We may disclose your information where required to do so by law, including to comply with a subpoena, court order or other legal process, or to protect the rights, property or safety of Xaxoza Hohahe, our users or others.

Business Transfers: In the event of a merger, acquisition, reorganization or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

6. Cookies and Tracking Technologies

Our website uses cookies to provide essential functionality and to understand how our site is used. We categorize our cookies as: essential (always active), analytics (require consent) and marketing (require consent). Full details of the specific cookies we use are available in our Cookie Policy. You may update your preferences at any time by clicking the cookie preferences link at the bottom-left of our website.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a period of twelve months from the date of receipt. Newsletter subscriber information is retained until you unsubscribe or request deletion. Automatically collected technical data may be retained in aggregate form for up to twenty-four months for analytics purposes.

8. Your Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. These may include the right to know what personal information we have collected about you, the right to request deletion of your personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at [email protected] or by mail at 920 Race St # 2A, Cincinnati, OH. We will respond to verified requests within 45 days as required by applicable law, with a possible extension of an additional 45 days where reasonably necessary.

9. Children's Privacy

Our website and educational content are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will take steps to delete that information promptly. If you are between 13 and 18 years of age, please review this policy with a parent or guardian before using our site.

10. California Residents - CCPA/CPRA Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). As a California resident, you have the right to know the categories and specific pieces of personal information we collect, the categories of sources from which we collect personal information, the business or commercial purpose for collecting personal information, and the categories of third parties with whom we share personal information.

To submit a verifiable consumer request, contact us at [email protected]. You may designate an authorized agent to make a request on your behalf. We will not discriminate against you for exercising any of your CCPA/CPRA rights. We do not sell personal information as defined under California law.

11. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration or destruction. These measures include HTTPS encryption for data transmission, access controls for systems that process personal information, and regular review of our data handling practices. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us: